FAQs
Contact Us
If you have any questions about your account or any other matter, please feel free to contact our services support.
We can be reached at factoprofessional@gmail.com
Our Products
1. Can stimulate shampoo be use daily?
Yes our stimulate shampoo can with use daily without cause your hair to be over-drying. Moisture active have been added in our formula to prevent hair-loss and keep hair healthy.
2. Can silk treatment use on scalp?
We does not recommend silk treatment to be apply directly on scalp.
3. Can All in One Milk use on wavy hair?
Yes can be use on both wavy and straight hair.
4. Can All in One milk apply on dry hair?
Yes, It is suitable to use on both wet and dry hair.
5. Where is your product from?
Our products are formulated and made in singapore.
6. Are Our products free contains isothiszolinone, formaldehyde & parabens?
No. All our products does not contain them.
7. Does Facto shampoo contain SLS?
Nope. All our shampoo does not contain SLS.
8. I have oily scalp, which shampoo should i use?
Facto balancing shampoo work very well on oily scalp, instead on using strong surfactant to remove sebum, we use active charcoal to adsorpt extra sebum and imputities. This retain your hair & scalp moisture level.